Your privacy is not an afterthought at Krekya. This policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over your own information. It is written in plain language so you actually understand it.
By registering on Krekya or using any part of the platform, you agree to the data practices described in this Privacy Policy. If you do not agree, please do not use Krekya. If you have questions about anything in this policy, contact us at [email protected] before proceeding.
Krekya operates the online gaming platform at krekya.club. As part of running this platform, Krekya collects and processes personal data about the players who register and use the service. This Privacy Policy explains what that data is, how it is used, and what your rights are in relation to it.
Krekya takes data privacy seriously. The platform is built for players in Bangladesh, and the team understands that trust is the foundation of any long-term relationship between a gaming platform and its players. Handling your personal data responsibly is part of that trust.
This policy applies to all personal data collected through the Krekya website, mobile app, customer support channels, and any other interaction you have with the Krekya platform. It does not apply to third-party websites or services that may be linked from Krekya — those have their own privacy policies.
Krekya collects different types of personal data depending on how you interact with the platform. The main categories are:
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration and verification |
| Contact Data | Phone number, email address | Registration and support |
| Financial Data | bKash/Nagad/Rocket account numbers, transaction history | Deposits and withdrawals |
| Gaming Data | Bets placed, games played, win/loss history, session duration | During platform use |
| Technical Data | IP address, device type, browser, operating system | Automatically on access |
| Usage Data | Pages visited, features used, time on site | Automatically on access |
| Communications Data | Support chat logs, email correspondence | When you contact support |
Krekya does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming purposes and with your explicit consent.
Krekya collects personal data through several channels. Understanding how data reaches us helps you make informed decisions about what you share.
Some data is collected automatically every time you visit Krekya, even if you are not logged in. This includes your IP address and browser type. This data is used for security monitoring and platform performance — not for targeted advertising.
Krekya only uses your personal data for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes you would not reasonably expect.
Krekya will never use your personal data to make automated decisions that significantly affect you without giving you the opportunity to request a human review of that decision.
Krekya does not sell your personal data to third parties. However, to operate the platform effectively and comply with legal requirements, certain data is shared with trusted partners and service providers.
Krekya has never sold player data to advertisers, data brokers, or any other commercial third party, and has no intention of doing so. Any data sharing that occurs is strictly for the purpose of operating the platform and keeping it secure.
Krekya uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit a website.
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using Krekya, but some features may not work as smoothly. Disabling essential cookies will prevent you from logging in.
Krekya does not use third-party advertising cookies or allow ad networks to track your behaviour across other websites through the Krekya platform.
Krekya takes the security of your personal data seriously and has implemented technical and organisational measures to protect it against unauthorised access, loss, or misuse.
Krekya's security measures protect data on our end, but you also play a role. Use a strong, unique password for your Krekya account, do not share your login details with anyone, and contact support immediately if you suspect your account has been accessed without your permission.
Krekya retains your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. The specific retention periods depend on the type of data and the reason it was collected.
When data is no longer needed and there is no legal obligation to retain it, Krekya securely deletes or anonymises it so it can no longer be linked to you as an individual.
As a Krekya player, you have rights over your personal data. Krekya respects these rights and will respond to any request you make within a reasonable timeframe — typically within 30 days.
To exercise any of these rights, contact Krekya support at [email protected]. Krekya may need to verify your identity before processing your request to ensure your data is not disclosed to the wrong person.
Krekya is strictly an 18+ platform. The service is not directed at anyone under the age of 18, and Krekya does not knowingly collect personal data from minors.
If Krekya becomes aware that a player is under 18, the account will be suspended immediately, all data associated with the account will be reviewed, and any funds will be returned to the payment source where possible. The account will then be permanently closed.
If you are a parent or guardian and believe your child has registered on Krekya, please contact [email protected] immediately so the matter can be resolved as quickly as possible.
The Krekya platform may contain links to third-party websites or services in certain contexts. These third-party sites have their own privacy policies, and Krekya is not responsible for how they collect or use your data.
Clicking on a link that takes you away from krekya.club means you are leaving the Krekya platform and entering a third-party environment. Krekya recommends reviewing the privacy policy of any third-party site before providing personal information to it.
Krekya may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or data handling practices. When changes are made, the updated policy will be published on this page with a revised date at the top.
For significant changes that materially affect how your data is used, Krekya will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of Krekya after any update constitutes acceptance of the revised policy.
Krekya recommends checking this page periodically so you are always aware of the current privacy practices. If you have concerns about any update, contact support before continuing to use the platform.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how Krekya has handled your personal information, please get in touch. The Krekya support team is available 24 hours a day, 7 days a week.
For questions about responsible gaming or account self-exclusion, visit the Responsible Gaming page. For the full terms governing your use of Krekya, see the Terms and Conditions.
These are the core privacy principles that guide how Krekya handles your personal information every single day.
Every piece of data you send to Krekya travels over an encrypted connection. Your payment details, identity documents, and account information are stored in encrypted form and never exposed in plain text.
Krekya does not sell, rent, or trade your personal information to advertisers or data brokers. The only third parties who receive your data are those directly involved in running the platform — payment processors, verification services, and security tools.
Krekya only collects the data it actually needs. If a piece of information is not necessary for running your account, processing your payments, or keeping the platform secure, Krekya does not collect it.
You have the right to access, correct, or delete your personal data at any time. Contact Krekya support to make a request. Most requests are handled within 30 days, and Krekya will keep you updated throughout the process.
Krekya only sends promotional messages to players who have opted in. If you change your mind, you can unsubscribe at any time through your account settings or by contacting support. Opting out does not affect your ability to use the platform.
When Krekya's privacy practices change, this page is updated and players are notified. There are no hidden data practices. Everything Krekya does with your personal information is described in this policy in plain language.
These rights are yours. Krekya will honour every request within the timeframes described in this policy.
Request a full copy of everything Krekya holds about you, including account details, transaction history, and gaming records.
If any of your personal information on Krekya is wrong or out of date, you can ask for it to be corrected at any time.
Ask Krekya to erase your personal data. Some data must be kept for legal reasons, but Krekya will delete everything it is permitted to remove.
Ask Krekya to pause how it uses your data while a dispute or complaint is being resolved.
Get a copy of your data in a structured, machine-readable format so you can take it elsewhere if you choose to leave Krekya.
Opt out of promotional communications from Krekya at any time. Your request will be actioned immediately with no questions asked.
Krekya is built on trust. Fast payouts, fair games, and a platform that respects your privacy. Create your free account today and start playing with confidence.